’s custom AI phone agents were deployed to handle the clinic’s most frequent and time-consuming tasks. The solution was tailored to:

Enhancing Patient Interaction with Bland.ai at a Doctor’s Clinic
Bland.ai Automated 70% of Calls, Reducing Workload and Improving Patient Satisfaction
About Our Client
A busy doctor’s clinic faced challenges managing high call volumes, particularly for appointment scheduling, patient inquiries, and follow-ups. The clinic needed a solution that would streamline these interactions without compromising the quality of patient care. was implemented to automate routine phone tasks, allowing staff to focus on direct patient care.
About
Company
Challenges To Overcome
High volume of calls leading to long wait times and potential patient dissatisfaction.
Administrative staff overwhelmed with repetitive tasks like scheduling and answering common questions.
The need for a solution that could integrate with the clinic’s existing electronic health record (EHR) system.
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’s custom AI phone agents were deployed to handle the clinic’s most frequent and time-consuming tasks. The solution was tailored to:
Results of this endevour
Reduced Call Volume for Staff:
The AI agents successfully handled over 70% of incoming calls, significantly reducing the workload on administrative staff.
Improved Patient Satisfaction:
Patients experienced shorter wait times and received prompt, accurate information, enhancing their overall experience.
Increased Efficiency:
The integration with the EHR system allowed the AI to provide personalized service, improving operational efficiency without compromising on care quality.
Success Stories