AirScout® Automated Wi-Fi® Readiness Solution

Greenlee Textron Inc., a subsidiary of Textron Inc., a Fortune 500 company worked alongside Ribera Solutions’ talented engineering team to design and develop highly secure and scalable, end-to-end Enterprise software solutions. Since 2015, we have worked as Greenlee’s partner to launch innovative mobile and cloud solutions that are used today by Tier-1 Telco operators around the world.

About Company

Greenlee Textron Inc., a subsidiary of Textron Inc., a Fortune 500 company worked alongside Ribera Solutions’ talented engineering team to design and develop highly secure and scalable, end-to-end Enterprise software solutions. Since 2015, we have worked as Greenlee’s partner to launch innovative mobile and cloud solutions that are used today by Tier-1 Telco operators around the world.

About

Company

Challanges

AirScout Residential: The AirScout Residential is revolutionalizing in-home Wi-Fi with an all-in-one design, validation and troubleshooting tool. This allows technicians to accurately measure and convey the current Wi-Fi environment, and improve it.

AirScout Live: AirScout Live provides continuous, real-time monitoring of the Wi-Fi® environment giving you the visibility you need to effectively plan and troubleshoot wireless networks in less time.

AirScout Enterprise: AirScout Enterprise stresses and analyzes Wi-Fi® environments enabling technicians to install and troubleshoot accurately the first time, eliminating repeat visits.

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Revolutionizing Wi-Fi Testing: Precision Beyond Signal Strength

It’s the first system that utilizes multiple distributed clients to measure the network environment providing the most accurate results.

Service providers have found that simply looking at Signal Strength measurements and using a single instrument is not a true measure of the Wi-Fi user experience in the home. Current workflows results in un-characterized Wi-Fi environment causing high amount of customer service calls and truck rolls.

AirScout provides an automated solution that surveys the residence from Layer 1 all the way through to the application layer. Providing technicians with a tool that distills complex measurements into easy to understand metrics; enabling technicians to convey to consumers whether their applications are supported where they need it.

Results

1. Enhanced Customer Satisfaction for a Leading Internet Service Provider

A major ISP was experiencing a high volume of customer complaints about poor Wi-Fi performance despite having strong signal strength readings. By integrating AirScout's distributed client solution into their technician toolkit, they were able to accurately assess the true Wi-Fi experience across their customers’ homes.

2. Reduced Truck Rolls for a Regional Telecom Operator

A regional telecom provider faced a challenge with repeated truck rolls to resolve Wi-Fi complaints. Traditional tools only measured signal strength, missing critical issues like interference or application layer performance.

3. Streamlined Installation Process for a Smart Home Integration Company

A smart home solutions provider struggled with ensuring consistent Wi-Fi coverage in homes with complex layouts. Using AirScout, the installation team could design and verify Wi-Fi networks tailored to the specific needs of each residence, considering coverage, interference, and application requirements.

Success Stories

Our Other Undertakings
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  • Invetech assists health and life science leaders around the world resolve healthcare design, operations, and technology challenges by transforming their ideas into market-ready diagnostic technologies and vital therapies.

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    • 6 Months to Market
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